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FAQ's

Welcome to SLTBURN’s FAQ page! Below are answers to some of the most common questions about our swimwear, shipping, returns, and more.

 

1. Orders & Shipping

Where do you ship to?

Free U.S. shipping on orders over $100. Free international shipping on orders over $150.

 

How long does shipping take?

  • U.S. Orders: 5-7 business days

  • Canada Orders: 7-10 business days

  • Express Shipping: 2-3 business days (U.S. only)
     

Shipping times may vary due to carrier delays or holidays.

 

How much does shipping cost?​

Final shipping costs are calculated at checkout.

 

How can I track my order?

Once your order ships, you’ll receive a tracking number via email.

 

Do you offer international shipping?

At this time, we only ship within the U.S. and Canada.


2. Returns & Exchanges

What is your return policy?

Find our return policy here.
 

3. Product & Sizing

How do I choose the right size?

Check our Size Guide for detailed measurements and fit recommendations. If you’re between sizes, we recommend sizing up for a better fit.

 

What materials are your swimwear made of?

Our swimwear is crafted from high-quality, quick-dry, and stretchable fabric blends designed for durability and comfort. For full fabric details and composition, please refer to each product’s page.

 

How do I care for my swimwear?

  • Hand wash with cold water.

  • Do not bleach or tumble dry.

  • Lay flat to dry in the shade.

  • Avoid rough surfaces to prevent fabric damage.

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4. Payment & Security

What payment methods do you accept?

We accept:

  • Credit/Debit Cards (Visa, MasterCard, Amex, Discover)

  • PayPal

  • Apple Pay & Google Pay
     

All payments are processed securely through Stripe and PayPal.

 

Is my payment information secure?

Yes! We use PCI-compliant encryption to protect your payment details. SLTBURN never stores credit card information.
 

5. Promotions & Discounts

Do you offer first-time customer discounts?

Yes! Subscribe to our newsletter for an exclusive first-time purchase discount.

 

Can I use multiple discount codes?

Only one discount code can be applied per order.

 

Do you offer gift cards?

Yes! You can purchase digital gift cards here in various amounts.

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6. Brand & Social Media

How can I contact SLTBURN?

Email us at [info@sltburn.com]
 

Where can I find you on social media?

Follow us for exclusive drops and styling inspo:

Instagram: @SLTBURN

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Can I be featured on SLTBURN’s social media?

Absolutely! Tag us @SLTBURN for a chance to be featured.
 

Still Have Questions?

If your question wasn’t answered here, feel free to contact us at [info@sltburn.com].

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